Privacy Policy
Last Updated: January 2026 | Ga North Municipal Assembly
1. Introduction
The Ga North Municipal Assembly ("GNMA", "we", "our") is committed to protecting the privacy of all individuals who visit and use our official website (gnma.gov.gh). This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Data Protection Act 2012 (Act 843) of Ghana and other applicable laws.
2. Information We Collect
We collect the following types of information when you use our website:
- Personal identification information (name, email address, phone number) when you fill out forms
- Contact details when you submit enquiries or service applications
- Technical data such as IP addresses, browser type, and pages visited (via analytics)
- Google account information when you use "Sign in with Google"
- Payment information when you pay for services (processed securely through Paystack)
3. How We Use Your Information
We use your information to:
- Process service applications and respond to enquiries
- Send notifications about your application status
- Improve our website and services
- Send important government announcements (with your consent)
- Comply with legal obligations and statutory reporting requirements
4. Data Storage and Security
Your data is stored on secure servers. We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment transactions are processed by Paystack and are subject to their security standards.
5. Data Sharing
We do not sell or rent your personal data to third parties. We may share your information with:
- Other government agencies where required by law
- Payment processors (Paystack) for transaction processing
- Google for authentication when you use Google Sign-In
6. Your Rights
Under Ghana's Data Protection Act 2012, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent to data processing at any time
7. Cookies
Our website uses cookies to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some website features.
8. Contact Us
For privacy-related enquiries, contact:
Data Protection Officer
Ga North Municipal Assembly
P.O. Box OF 594, OFANKOR
Email: info@gnma.gov.gh
Tel: 0302-908086
Data Protection Officer
Ga North Municipal Assembly
P.O. Box OF 594, OFANKOR
Email: info@gnma.gov.gh
Tel: 0302-908086